Terms of Service

Last updated: 7 October 2026.

These terms are an agreement between you (or the organization you sign up for) and Megametrics ("we") for the use of the service at megametrics.app.

The service

Megametrics loads data from the advertising and analytics accounts you connect, shows reports in which every number shows how it was calculated, checks the data every day, sends exports on a schedule and answers questions with an AI analyst.

Your account

• One account is for one person. You are responsible for what happens in your account and for keeping access to your email and Google account secure.
• A workspace belongs to its owner. The owner and admins invite members and choose their roles; members see the workspace's projects according to their role.
• You may only connect platform accounts you are allowed to use.

Trial

A new workspace gets a 14-day trial with Growth features. No card is needed. When the trial ends, your data stays, scheduled loads and exports pause and the workspace becomes read-only until you choose a plan.

Plans, prices and billing

• Prices and plan limits are published on the pricing page. Every plan includes every connector; plans differ by volume.
• You pay monthly or yearly in advance through Stripe. A yearly plan costs ten monthly payments.
• Price lock. The price of your plan doesn't increase while your subscription stays active on the same plan and billing period. If we change list prices, new prices apply to new subscriptions only.
• Renewal. Subscriptions renew automatically at the end of each period. Before a yearly plan renews we email the workspace owner and admins.
• Cancellation. You can cancel at any time in the billing portal, in one click. There are no further charges and you keep access until the end of the period you paid for; then the workspace becomes read-only and your data stays.
• Refunds. If you cancel within 14 days of your first yearly payment, we refund it in full. Monthly payments and renewals are not refunded.
• Prices are in US dollars. Taxes may be added depending on your country.
• If a payment fails, the service keeps working for 14 days while Stripe retries. After that the workspace becomes read-only until the payment goes through.

Acceptable use

Don't use Megametrics to break the law or the terms of the platforms you connect, to load data you have no right to, to attack or overload the service, or to resell access to it without our written consent.

Platforms you connect

Google, Meta, TikTok, Yandex and other platforms are run by their owners under their own terms. We access them only with the permissions you grant and only to load the data you ask for. If a platform changes or limits its API, a connector may stop working until we update it.

Your data

Your data stays yours. We process it only to provide the service, as described in the Privacy Policy and the Data Processing Agreement, which is part of these terms for business customers.

AI analyst

Answers are written by AI from your data and may contain mistakes. Each answer shows the queries it used: check important numbers against them before relying on them.

Availability and changes to the service

We work to keep Megametrics available but don't guarantee uninterrupted operation. We may change features; if we remove something that a paid plan relies on, we will tell you in advance.

Liability

To the extent the law allows, the service is provided "as is", and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect losses or lost profits.

Ending the agreement

You can delete your account at any time under Account → Delete account. We may suspend or close an account that breaks these terms; where possible we will warn you first and give you time to download your data.

Changes to these terms

We will email account owners about material changes at least 30 days before they take effect. If you don't agree, you can cancel before then.

Questions

Questions about these terms: aslansakov@gmail.com.